Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Al Shams Travels (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website .
1. Information We Collect
We collect both personal information and non-personal information from you, including:
a. Personal Information
- Full name
- Contact information (email address, phone number)
- Billing and payment details
- Passport and visa information (for travel bookings)
- Travel preferences and history
b. Non-Personal Information
- Browser type and version
- Device information
- IP address
- Referring website
- Pages visited and time spent
2. How We Use Your Information
We use your information to:
- Process and confirm travel bookings
- Communicate with you about your travel plans
- Improve our website and services
- Personalize user experience
- Send promotional emails and offers (only if you opt in)
- Comply with legal requirements
3. Sharing Your Information
We may share your information with:
- Service providers (airlines, hotels, tour operators, etc.) for booking purposes
- Payment processors for transaction handling
- Government agencies, if required by law
- Third-party analytics providers to improve our website (e.g., Google Analytics)
We do not sell, rent, or lease your personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies to enhance user experience, remember preferences, and analyze traffic. You can manage or disable cookies through your browser settings. However, disabling cookies may limit some website functionality.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
6. Data Security
We implement appropriate security measures (e.g., SSL encryption, secure servers) to protect your data from unauthorized access, disclosure, or alteration. However, no system is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your data
- Correct or delete your personal information
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at contact@alshamstravels.com.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Al Shams Travels
📧 Email: contact@alshamstravels.com
🌐 Website: www.alshamstravels.com